Good Lens and good value so far... keep it up! I don't know how they are legal. Therefore, they’re designed to fit a large range of contact lens wearers. Quality Design. I did not have any issues with cancellation as I did it straight away. They charged me twice that month for contacts. I have not received any contacts since then. Hubble lenses are made from high-grade methafilcon A hydrogel material. The Cost At first you won’t have to pay anything for the Hubble lenses because you are going to get a free two week trial but there is a $3. The lenses are comfortable and rarely do they move around at all. I asked for a refund and they refused - I have not received any contacts from this company with the exception of the trial pair, and I am being charged monthly for contacts I have NEVER RECEIVED! You can call Hubble Contacts at (859) 577-7538 phone number, write an email, fill out a contact form on their website www.hubblecontacts.com, or write a letter to Hubble Contacts, 1841 Broadway, New York, New York, United States. 5 stars! @hellomissriot "it's been over a week now since i received my first box of Hubble contacts. Hubble is the worst, I signed up October of 2019 and never received anything or any charges until March 2021, they charged me $40 and said they sent out the contacts, but the problem is that since it’s been over a year my prescription has changed, and they have the wrong address. Shipping. For more information about reviews on ConsumerAffairs.com please visit our I made the mistake of emailing and asking where it was. They weren't particularly great for any reason but they were my prescription. The subscription wasn't canceled and I was charged yet again. I have never been over billed nor have I had a package lost. The idea is that they want you to speak to a customer service representative in order to make sure you are aware of the pause option. Their flexible model allows me to decide how often I need lenses. So you are stuck waiting ages for lenses you don't want to arrive. When most contacts were made of this material, I never saw anyone running around holding their face screaming “my eyes can’t breathe!”. Thank you. Plus, the Hubble lens material actually does allow oxygen through, just not at the rate of the newer silicone gel lenses. Please know you can view your upcoming order dates and adjust your subscription schedule by logging onto you Hubble account. Be the first one to find this review helpful. Hubble lenses feel exactly like what I have been accustomed to for my entire life. Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. They are so fast sometimes I feel like they send a new box of contacts 6 weeks before I finish my last order. When I put them on I could immediately tell they were not my RX, even though it showed they were right on the box. The only other explanation is I received a really bad batch (cause, hey, they are “free”). You will probably save money and less chance of something nasty happening to your eyes. Also, I wish there was a good way to recycle the packaging. We'd love to hear from you. Not only are the contacts GREAT, good fit, comfortable, correct prescription, but also the customer service has been SPOT ON! First off the only way to interact with these people is email, which I normally prefer. Enjoy reading our tips and recommendations. Review of Hubble Contact Lenses -Pros & Cons -First Impressions. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Reply. Also regarding the shipping, understanding the new reality with COVID and mailing problems, maybe you should consider changing your shipping methods. Ok so I just got my free box of Hubble contacts in the mail and I am super excited to check these out. YES they are capable of taking money out of your account unauthorized, Really difficult. And have recommended them to other people. Can you send me information on this please almost out of them. But the moms on the block aren’t sure if they want their kids playing with him yet. It is great to expect them without having to place an order after realizing you are out of contacts in just a few days. Essentially, the lenses only come in one shape and size and the material they’re made from is outdated. And on top of that, they refuse any refunds in the US, even completely unopened boxes and even if their contacts cause you physical harm. This will fit most cases of near- or farsightedness, but it won’t correct astigmatism. I get them every month, but I still don't get confirmation or tracking numbers. I've worn contacts most of my adult life and have literally never had an issue with dry eyes, but these contacts make my eyes dry and itchy and I can't wear them longer than an hour or two before it becomes intolerable, my eyes get all red and watery and I start getting a headache. Hubble Contacts have been great for me. So, it’s like the pot calling the kettle black when I see optometrists “not recommending” services like Hubble. Hubble, founded in 2016, ships contact lenses to customers for about $1 a day. Not only that, but pretty sure anybody could go on there without a real prescription and they will send out contacts. Wow thank you so much for your thorough review! Learned my lesson. Berichten Sie von Ihren Erfahrungen und lesen Sie die Bewertungen von 11 Kunden. I don’t blame them, it is after all a business. Ood morning I am enjoying my contacts but have not received them yet that was paid for this month. 6.782 Kunden haben Hubble schon bewertet. Um eine volle Rückerstattung zu erhalten, kannst du deine Hubble Kontaktlinsen innerhalb von 28 Tagen nach Erhalt an uns zurücksenden. How easy is it to get a hold of customer service at hubble contacts? Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. The contacts were all right. I am a happy customer and will continue to wear Hubble lenses as long as they are a thing. Hubble Contacts ranks 9th among Contact Lenses sites. Tried to cancel after lasik. Same base curve and diameter as well. Hubble also provides contact lenses at an extremely affordable price range, and the lenses cost as low as $1 per day. I also love that you are able to skip a month or two if you need to. Payment. I ordered these contacts and I wear them, but I cannot see out of them. I do not recommend them, it would be worth paying more for not having to deal with them. Literally every day since, they have been amazing. Consumers satisfied with Hubble Contacts most frequently mention customer service, daily lenses and eye doctor. Contact Hubble Contacts customer service. I have had approximately 10 different optometrists in several different cities as I’ve moved around in life. Thanks SO much for Great Quality Contact at a Great Price! I find myself using multiple pairs per day as the first one will be so uncomfortable that I end up taking it out. I love the quality. Hubble Contacts sends you 2 boxes of 30 contact lenses every month. Hubble Contacts is an online prescription contact lens provider that offers daily contacts at an affordable price. All I had to do was get a Hubble contacts prescription from my doctor and then go online and put in my prescription and doctor information here. They also come out really well, whereas monthlies tended to feel super-glued to my eyes. Sorry to hear about the shipping trouble with your first order. Lens arrive on time, i can usually get a couple of days wear from them as well (i do take them out at night though and cleans in a solution) so i some in reserve if i need to use 2 pairs in day. They are telling me that they are sending contact lenses for 1 dollar. A page created to warn people that Hubble contacts / vision path Inc is a scam. Tip for consumers:Cancel before you get the trial box, in case you don't like them. Hubble makes ordering contacts easy and stress-free. They lure you in with a free trial pair, and then charge you 33 dollars for the next month. Hubble's automated subscription removes the hassle of me having to purchase contact lenses and therefore saves me time. After researching contact lens manufacturers for more than a year, Hubble partnered with St. Email. Finden Sie, dass der TrustScore von Hubble Contacts passt? THE TRUTH BEHIND HUBBLE CONTACTS Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. Again, I am very pleased to be able to skip the middle man and get my lenses through Hubble in a quick and convenient way. The hype really focuses around the cost of the Hubble Contacts and the fact that you can have fresh new and clean lenses to wear everyday. The company has raised $70 million from investors, and is valued … Complete BULLS#*T, Products used:I will be using 1800 contacts from now. I’m not playing around with my eye health. They always try to upsale me, never offer me options in the contacts they suggest (often recommending whatever a sales rep wants them to prescribe, it seems) and then try to get me to buy an expensive pair of frames and lenses each time when I don’t need new glasses. I signed up for a free trial. My eyes feel much healthier and hydrated having previously used monthly lens. The company sells FDA-approved contact lenses … I was initially happy with my subscription with Hubble; I moved from NYC to Northern VA last year. These contacts not only dried my eyes unlike any other but they would fall out sometimes because of how dry! We all need to hold these companies accountable. The material is Methafilcon A, they have UV-Protection and a moisture (content of … My contacts always arrive on time and I am always satisfied. The person I have been dealing with states they have a second account for me. HUBBLE can send you a list of eye doctors in your area if you need a valid Hubble … I should have done more research before signing up. The customer service is awful, they can't be bothered, shout at you, hang up (repeatedly), it will take over 2 hours for them to send a label for return. This is because they are me a from an out dated material, that will not let enough oxygen to your eye. I typically am able to skip a month a couple times a year if I have been wearing my glasses often. FAQ. 55 likes. I have seen bizarre claims that Hubble contacts don’t allow your eyes to “breathe”. Sign up to receive our free weekly newsletter. Ok, fine with me. Share. Overall i am very happy with Hubble lens. Our lenses are designed to provide sharp vision and all-day comfort. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. We value your privacy. It’s the same material that has been used in contacts since 1986 and it's the same material that’s been in contact with my eyes thousands of times over the years with no issues. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Are they just as good as Acuvue, B&L, etc. $1 Hubble box. I, personally, do not oxygenate my eyeballs all night. Canceling the subscription is very difficult. How it works. The contacts are great, the are super soft unlike others which feel like you're wearing a piece of glass on your eyes, these feel super comfortable and I can wear them all day! These got to me in like 5 days which seems like pretty average shipping time to me. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Tip for consumers:Trustworthy and quality product, HIGHLY UNSATISFIED CUSTOMER. Fighting a battle with the USPS should NEVER be a retailers' FIRST recommendation. I reached out via the phone and cancelled my account. Tip for consumers:Make sure you cancel before your trial ends, don't expect the contacts to be shipped in 10 days. Today I called questioning why and was told they only will accept cancellations over the phone and wasn't offered a refund or even help after I expressed how unhappy I was. Shine, an FDA-approved contact lens manufacturer with more than twent… Ok, fine with me. Great quality contact lenses for a great price, Cancel unless you want to be charged $39 per eye monthly, Watch your account - they take your money, AWFUL- WONT STOP TELLING EVERYONE BEFORE ITS TOO LATE. The contacts that Hubble sends me are not designed to be slept it, worn multiple days, or reused at all. I signed up for the $1 trial and it clearly stated that I would be billed $36 plus shipping after 16 days. Would it be more convenient to be able to cancel online? If I had, I definitely would have canceled before because they are horrible contacts. The contacts don't really fit and are uncomfortable. It's been very stress-free being a customer for the past two years. Learn how to stay safe during COVID-19 in our new guide: Finding a Doctor. So let’s ask the obvious questions: Why are the lenses so cheap? Thank you, you have successfully subscribed to our newsletter! Charge for shipping and handling. At this point in time we have cancelled your subscription upon request. Hubble contacts have destroyed my vision and change the shape of my eye. We’re in this together! And I LOVE them! See reviews below to learn more or submit your own review. We hope to have you for many years to come :) If you ever need help with anything down the road please don't hesitate to send us an email to help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs.". The Background of Hubble Contacts. Hubble Contacts ranks 9th among Contact … They demand you call their customer service rather than a simple cancelation via their website or through email. Quality has been great; very comfortable and clear packaging. Hubble Contacts are available in powers ranging from -12 to +8. If you have a problem, we'll do our best to solve it. A few weeks went by still nothing, I emailed again and got a response that they were canceling my service, I went in and reactivated it. The contacts are great. Useful. Mine came in 15, Products used:I used the 30 day trial pack. This is meant to fit “most eyes”, but does not properly fit all – and wearing the wrong diameter or base curve will increase your chances of … They let me skip a month of service which was great, and the other time I just needed to change a credit card number & they were nothing but helpful! No apology, no offers to replace my order, not even a flicker of protest when I asked to cancel my service- just "sucks to be you, have fun battling with USPS". I love the convenience of having them automatically delivered but, I wish I could get them less frequently. This was not it, by far. After canceling the subscription they are taking money but they don't send products. Called and was never able to get through. I've never had that happen before. You’ll see everything without feeling anything. It's a must if you wear contacts! More customization online and tracking numbers would make this a 5-star company. Sketchy. Hi Paulina, Thank you for taking the time to leave this review. I’ve been out of work for 2 weeks now, trying to cure eye ulcers. Hubble is a convenient service that delivers your contacts each month. Hubble offers direct-to-customer contacts at a fraction of the price of the popular brands and they even have a network of eye doctors that fit their lenses. I tried one other company and had 3 orders from them and each order had at least one “dried up” contact in the box upon receipt & they did NOT offer to give me a replacement. I have worn contacts since 1996. But let’s break it down. Hubble is the new name in the market when we talk about the lenses but in a short span of time, they made their name in the market with the right quality. Took over 2 months and 3 agents to have the situation resolved. Very few contacts are still made with Methafilcon A and most optometrists won’t recommend products made from the material. $1.00 HAPPINESS GUARANTEED. Do your eyes “breathe” while your eyes are shut sleeping all night? Hubble Contacts has a consumer rating of 4.17 stars from 180 reviews indicating that most customers are generally satisfied with their purchases. Unsubscribe easily. There is not enough time for the trial before they take money for the first subscription. Hubble Contacts have […] But, phone cancellation is common with subscriptions (I had to phone cancel a monthly subscription clothing box and even had to phone cancel my Experian account and my New York Times account). Thanks for your review! Then if you do like them you can resubscribe. If you have significant astigmatism, you will require a different type of lens. We really appreciate you taking the time to write in and give your opinion. They'll keep charging you even after you try and cancel. Subscriptions. You may return your Hubble contacts for any reason up to 15 days after you receive them for a full refund of the product cost (i.e., excluding shipping and handling costs), less a $7.00 restocking fee, so long as the outer shipping box is unopened. And I am told they have 2 separate subscriptions for me since I have one back in 2019 (which was canceled on early 2020 and I was my charged and did not receive any contacts for over 6 months) but now the customer service rep tells me I'm being charged for BOTH subscriptions at once they the 2019 subscription was never canceled. Related: AREDS 2 Study & Info . the only complaint that I have is sometimes they get my prescription wrong and also I would love to be able to see different colors as far as what color contact I was like and also sometimes they send more than what I ordered and I get charged for extra but I do have to say I use them but it does kind of. This means that every box (30 pack) of Hubble Contacts essentially costs $15. box of Hubble contacts for just $1. I ordered the trials and I had to call them to stop my full order from going through before I even GOT my trials.
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